Scan troubleshooting – HP Officejet J5740 All-in-One Printer User Manual

Page 234

Advertising
background image

To resize a document from the control panel

1.

Make sure you have paper loaded in the input tray.

2.

Load your original print side down on the right front corner of the glass or print
side up in the document feeder tray.
If you use the document feeder tray, place the pages so that the top edge of the
document goes in first.

3.

In the Copy area, press the Reduce/Enlarge button.

4.

Do one of the following:

If you loaded your original in the document feeder tray or on the glass, press

until Full Page 91% appears.

If you loaded a full- or small-size original on the glass, press until Fit to
Page
appears.

5.

Press Start Copy Black or Start Copy Color.

Cause: The original is larger than the paper in the input tray.
Solution: If your original is larger than the paper in the input tray, use the Fit to
Page
feature to reduce your original to fit on the paper in the input tray.

To resize a document from the control panel

1.

Make sure you have paper loaded in the input tray.

2.

Load your original print side down on the right front corner of the glass or print
side up in the document feeder tray.
If you use the document feeder tray, place the pages so that the top edge of the
document goes in first.

3.

In the Copy area, press the Reduce/Enlarge button.

4.

Do one of the following:

If you loaded your original in the document feeder tray or on the glass, press

until Full Page 91% appears.

If you loaded a full- or small-size original on the glass, press until Fit to
Page
appears.

5.

Press Start Copy Black or Start Copy Color.

Scan troubleshooting

Use this section to solve these scan problems:

Scan halts

Scan fails

Scan fails because of insufficient computer memory

Scan To menu does not appear

Scan To menu does not appear

Scanned image is blank

Scanned image is incorrectly cropped

Scanned image has incorrect page layout

Chapter 12

232

Troubleshooting

Advertising