HP Deskjet F4210 All-in-One Printer User Manual

Page 123

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Solution 5: Make sure the HP Photosmart Software is running on your computer

Solution: Open the software you installed with the product and try scanning again.

NOTE:

To check to see whether the software is running, right-click on the HP

Digital Imaging Monitor icon in the system tray at the far right of the Windows
taskbar. Pick a device in the list, and then click Display Status.

Cause: The HP Photosmart Software was not running on your computer.
If this did not solve the issue, try the next solution.

Solution 6: Make sure that the original is placed correctly on the glass

Solution: Load your original print side down on the right front corner of the glass.

Cause: The original was placed incorrectly on the glass.

Copy troubleshooting

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