Incompatible print cartridges, Solution 3: replace the print cartridges – HP Deskjet F4210 All-in-One Printer User Manual

Page 192

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9.

Repeat if necessary for the other print cartridge.

10.

Gently close the print cartridge door and plug the power cord into the back of the
product.

Cause: The print cartridge contacts needed to be cleaned.
If this did not solve the issue, try the next solution.

Solution 3: Replace the print cartridges

Solution: Replace the indicated print cartridge. You can also remove the indicated
print cartridge and print using ink-backup mode.

NOTE:

During ink-backup mode, the product can only print jobs from the

computer. You cannot initiate a print job from the control panel (such as printing
a photo from a memory card).

Check to see if your print cartridge is still under warranty and end of warranty date
has not been reached.

If the end of warranty date has been reached, purchase a new print cartridge.

If the end of warranty date has not been reached, contact HP support. Go to

www.hp.com/support

. If prompted, choose your country/region, and then click

Contact HP for information on calling for technical support.

Related topics

“Replace the print cartridges” on page 64

Cause: The print cartridge was damaged.

Incompatible print cartridges

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

Solution 1: Make sure you are using the correct print cartridges

Solution 2: Contact HP customer support

Solution 1: Make sure you are using the correct print cartridges

Solution: Check to make sure you are using the correct print cartridges for your
product. For a list of compatible print cartridges, see the printed documentation that
came with the product.

Chapter 12

190

Troubleshooting

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