Print quality troubleshooting, Wrong, inaccurate, or bleeding colors – HP Photosmart D7560 Printer User Manual

Page 105

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Always hold photo paper by the edges. Fingerprints on photo paper can reduce print
quality.

Do not use paper that is heavily textured. It can cause graphics or text to print
improperly.

Do not combine different paper types and paper sizes in the input tray; the entire stack
of paper in the input tray must be the same size and type.

Store printed photos under glass or in a storage book to prevent bleeding over time
from high humidity.

Print quality troubleshooting

Use this section to solve these print quality problems:

Wrong, inaccurate, or bleeding colors

Ink is not filling the text or graphics completely

The printout has a horizontal band of distortion near the bottom of a borderless print

Printouts have horizontal streaks or lines

Printouts are faded or have dull colors

Printouts seem blurry or fuzzy

Printouts have vertical streaks

Printouts are slanted or skewed

Ink streaks on the back of the paper

Paper is not picked up from the input tray

The text edges are jagged

The product prints slowly

Wrong, inaccurate, or bleeding colors

If your printout has one of the following print quality problems, try the solutions in this
section for help.

Colors look different than what you expected.
For example, the colors in your graphic or photo look one way on your computer
screen but print out differently, or magenta was replaced with cyan in your printout.

Colors run into each other, or look like they are smeared on the page. The edges
might have a feathering appearance instead of being sharp and defined.

Try the following solutions if the colors appear wrong, inaccurate, or bleed into each other.

Solution 1: Make sure you are using genuine HP ink cartridges

Solution 2: Check the paper loaded in the input tray

Solution 3: Check the paper type

Solution 4: Check the ink levels

Solution 5: Check the print settings

Solution 6: Align the printer

Solution 7: Clean the printhead

Solution 8: Contact HP support

Chapter 11

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Troubleshooting

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