Carriage blocked – HP Photosmart D7560 Printer User Manual
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Missing HP Photosmart Software
Carriage blocked
Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.
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Solution 1: Remove any objects that are blocking the print carriage
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Solution 2: Close the CD/DVD tray
Solution 1: Remove any objects that are blocking the print carriage
Solution: Turn off the product and open the ink cartridge access door to access the
print carriage. Remove any objects that are blocking the print carriage (including any
packing materials), and then turn on the product again.
Follow the prompts on the display to continue.
Cause: The print carriage was blocked.
If this did not solve the issue, try the next solution.
Solution 2: Close the CD/DVD tray
Solution: Close the CD/DVD tray.
Cause: The CD/DVD tray was open.
Chapter 11
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Troubleshooting
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