HP Photosmart D7560 Printer - Manual (Page 144)

Cause: You loaded the CD/DVD upside down on the holder.
The product reports a CD/DVD size mismatch error
Solution: Cancel the print job and replace the CD/DVD currently loaded on the CD/
DVD holder with a CD/DVD that is the same size as specified in the print job, or
change the print settings in the software.
Cause: The size of the CD/DVD currently loaded on the CD/DVD holder did not
match the size you specified when you started the print job from the computer.
The CD/DVD holder is stuck in the storage area
Solution: Pull the CD/DVD holder out as far as possible, until you feel resistance.
Then, insert a flat blunt object (such as a butter knife or screwdriver) into the left corner
of the storage slot and push down on the blue ring. With the blue ring pressed down,
you should be able to pull the CD/DVD holder out of the storage slot.
Cause: You inserted the CD/DVD holder back into the storage area.
Errors
This section contains the following categories of messages about your product:
• Product messages
• File messages
• General user messages
• Paper messages
• Power and connection messages
• Ink cartridge and printhead messages
Product messages
The following is a list of product-related error messages:
• Carriage blocked
• Carriage jam
• Carriage stall
• Product stall error
• Firmware revision mismatch
• Mechanism error
• Photo tray problem
• Photo tray cannot engage
• Photo tray cannot disengage
• CD/DVD tray open
• CD/DVD tray misaligned
• Insert CD/DVD holder
• Open CD/DVD tray
Errors 141
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