Printouts seem blurry or fuzzy, Solution 4: check the ink levels, Solution 5: contact hp support – HP Photosmart D7560 Printer User Manual

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background image

After cleaning the printhead, print a print quality report. Evaluate the print quality
report to see if the print quality problem still exists.
For more information, see:

“Clean the printhead” on page 79

“Print and evaluate a print quality report” on page 80

Cause: The printhead needed to be cleaned.
If this did not solve the issue, try the next solution.

Solution 4: Check the ink levels

Solution: Check the estimated ink levels in the ink cartridges.

NOTE:

Ink level warnings and indicators provide estimates for planning

purposes only. When you receive a low-ink warning message, consider having a
replacement cartridge available to avoid possible printing delays. You do not need
to replace the ink cartridges until print quality becomes unacceptable.

For more information, see:

“Check the estimated ink levels” on page 74

Cause: The ink cartridges might have insufficient ink.
If this did not solve the issue, try the next solution.

Solution 5: Contact HP support

Solution: Contact HP support for service.
Go to:

www.hp.com/support

.

If prompted, choose your country/region, and then click Contact HP for information
on calling for technical support.
Cause: There was a problem with the printhead.

Printouts seem blurry or fuzzy

Try the following solutions if your printout is not sharp or unclear.

NOTE:

For this issue, there is not a problem with your ink supplies. Therefore,

replacing the ink cartridges or printhead is not necessary.

TIP:

After reviewing the solutions in this section, you can go to HP's Web site to see

if there is additional troubleshooting help. For more information, go to:

www.hp.com/

support

.

Solution 1: Check the print settings

Solution 2: Use a higher quality image

Solution 3: Print the image in a smaller size

Solution 4: Align the printer

Chapter 11

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Troubleshooting

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