Viewing event details reports – HP StoreEver ESL G3 Tape Libraries User Manual

Page 200

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3.

To return to the non-history event that appeared initially, click Initial Event.

Viewing event details reports

The library creates a key report for each issue that occurs. As updates to the issue occur, the library
creates subordinate reports that it associates with the key report. Typically, you should examine
the key report because it represents the earliest time at which the event reached its highest severity
level. It often isolates the most significant problem.

To display all report information that is associated with an event, click the Report tab on the Event
Details window. See

“Using system status buttons to display event lists” (page 194)

.

By default, the Report # area displays report details for either the key report or, if subordinate
reports exist, the most recent subordinate report.

Table 39 (page 200)

explains the elements on the Report tab:

Table 39 Event Details window, Report tab

Description

Element

In the Reports Tree area:

Provides a hierarchy of report information that is associated
with the event. Descriptions includes reason text that
describes the cause of the report.
Initially, only the highest level of the report tree appears.
Clicking this level (Reports for Event #) reveals one or more

Report tree area

second-level reports, and clicking a second-level report
reveals one or more third-level reports.

Second-level reports function essentially as containers of
third-level reports. An event in the Open state has one or
more third-level reports, including one key report.

200 Troubleshooting your library

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