9 support and other resources, Contacting hp, Subscription service – HP StoreEver ESL G3 Tape Libraries User Manual
Page 217: Related information
9 Support and other resources
For more information and support, see the following:
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“Customer self repair” (page 219)
Contacting HP
For worldwide technical support information, see the HP support website:
Before contacting HP, collect the following information:
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Product model names and numbers
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Support contract (if applicable)
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Product serial numbers
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Error messages
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Operating system type and revision level
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
Related information
The following documents provide related information:
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HP StoreEver Enterprise Systems Library (ESL) G3 Tape Library Control, Parking, Expansion,
and High Density Expansion Module Unpacking Instructions
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HP StoreEver Enterprise Systems Library (ESL) G3 Tape Library Control Module Installation
Instructions
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HP StoreEver Enterprise Systems Library (ESL) G3 Tape Library Expansion Module and High
Density Expansion Module Installation Instructions
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HP StoreEver Enterprise Systems Library (ESL) G3 Tape Library Service Guide
You can find these documents from the Manuals page of the HP Business Support Center website:
In the Storage section, click Tape Storage and Media and then select your product.
Contacting HP
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