Receiving and acknowledging alarms, Ways to acknowledge alarms – Vaisala viewLinc 4.3 User Manual
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Viewing and Acknowledging Alarms
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Receiving and Acknowledging Alarms
All viewLinc Users can receive alarm notification via Email or SMS
text, whether or not they are logged in to viewLinc. However, only
viewLinc Users with the Right to Acknowledge Alarms (or higher)
and Access to the Location where the Alarm is occurring can
acknowledge alarms (for information about User Rights and Access
Control permissions, see “Controlling Access to viewLinc” on
page 35).
An acknowledgement indicates to the viewLinc system that the
alarm condition is recognized. Whatever steps are taken to correct
the issue is stored as Acknowledgement information, such as the
action taken and any comments, and is tracked in the Event Log.
If your system requires alarm acknowledgement, alarm notifications
must be acknowledged. An alarm notification message can be
configured to be sent continuously by the viewLinc server until it is
acknowledged.
Ways to Acknowledge Alarms
There are four ways to acknowledge alarms:
•
In the viewLinc Locations window, on the Location Alarms
tab (for Location-specific alarms).
•
In the viewLinc Alarms window (displays all active alarms on
viewLinc network, to which the User has assigned access per-
missions).
•
On a Pop-up Trend graph.
•
On an Email or SMS on your mobile device (see also, Acknow-
ledge Alarms with viewLinc Mobile).
To acknowledge alarms from the Location Alarms tab:
1
With the Locations window open, select a Location or Zone in
the Locations tree.
2
Click the Location Alarms tab, select the active alarm, then
right-click to select
.
The Acknowledge Alarm window appears: