Vaisala viewLinc 4.3 - Manual (Page 187)

Troubleshooting Tips
viewLinc 4.3 4 | 4 179
Q: I've made some changes in viewLinc, such as new
Thresholds and Device descriptions, but they're not showing
up. What's wrong?
A: Location information is updated and refreshed depending on the
refresh rate set in viewLinc. Click the Refresh button in viewLinc, or
determine the refresh rate viewLinc is using and wait the allotted time.
Q: What happens with the sampling in viewLinc when I attach a
USB cable to a Device for configuration etc.?
A: If a USB cable is attached to a Device (i.e. the HMT140), the sampling
is interrupted. When the USB cable is removed, the sampling is
resumed. The sample timestamps will start off when the cable is
removed, and will not be an integral number of sample rate seconds
since the previous sample. This should not affect operation. If the USB
cable is attached for a long time, greater than twice the Transmit rate,
the configuration alarms will occur for missing historical data. They will
clear once the sampling resumes.
Q: My upload keeps failing when using a file to upload logger
info. How do I upload successfully?
A: Check that you have separated your parameters with tabs, not spaces,
commas, etc. Only parameters entered as tab-separated lines (TSV
format) will work.
Predefined UI Settings
Q: How does viewLinc select colors for reports?
A:
When Location line colors are set to ‘Auto’ viewLinc assigns the
next free color from a built-in palette of colors. Colors are selected in
the following order/sequence:
a Black (0, 0, 0)
b Red (255, 0, 0)
c Green (0, 128, 0)
d Orange (255, 165, 0)
e Blue (0, 0, 255)
f Yellow (255, 255, 0)