Troubleshooting the optical disc drive, My disc drive tray does not open, I cannot play a disc – Sony VGN-U750P User Manual

Page 59

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Using your VAIO computer

Troubleshooting the optical disc drive

My disc drive tray does not open

❑ Make sure the computer is turned on, then press the eject button on the drive.
❑ Click Start, and select My Computer. Right-click the optical disc drive and select Eject.
❑ Make sure the computer is not in Standby or Hibernate mode.
❑ If this does not work, try the following:

When the computer is OFF, open the tray by inserting a sharp, pointed object (for example a paperclip) into the manual eject hole
of the optical disc drive.

I cannot play a disc

❑ After inserting the disc, wait for a few seconds for the system to detect it before you try to access it.
❑ Make sure the label of the disc is facing up.
❑ If the disc requires software, make sure the software is installed according to the instructions of the program.
❑ Check the volume of your speakers.
❑ Clean the disc with an appropriate cleaner.
❑ Make sure your computer is running on AC power supply only and try the disc again.
❑ There may be condensation in the drive. Remove the disc and leave the drive open for approximately one hour. Remove the

battery while you wait for the condensation to disappear.

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