Sony STR-DN1040 - Manual (Page 117)

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• Some discs have no Dolby Digital
Surround EX information.
• Check that the subwoofer is connected
correctly and securely.
• Make sure you have turned on your
subwoofer.
• Depending on the selected sound field,
no sound will be available from the
subwoofer.
• When all speakers are set to “Large”
and “Neo:6 Cinema” or “Neo:6
Music” is selected, there is no sound
from the subwoofer.
There is no sound from a specific
equipment.
• Check that the equipment is connected
correctly to the audio input jacks for
that equipment.
• Check that the cord(s) used for the
connection is (are) fully inserted into
the jacks on both the receiver and the
equipment.
• Check the INPUT MODE (page 86).
• Check that the equipment is connected
correctly to the HDMI jack for that
equipment.
• Depending on the playback
equipment, you may need to set up the
HDMI setting of the equipment. Refer
to the operating instructions supplied
with each equipment.
• Be sure to use a High Speed HDMI
cable when you view images or listen
to sound, especially for the 1080p,
Deep Color (Deep Colour), 4K or 3D
transmission.
• Sound may not be output from the
receiver while the GUI appears on the
TV screen. Press HOME to turn the
GUI off.
• Audio signals (format, sampling
frequency, bit length, etc.) transmitted
from an HDMI jack may be suppressed
by the connected equipment. Check
the setup of the connected equipment if
the image is poor or the sound does not
come out of the equipment connected
via the HDMI cable.
• When the connected equipment is not
compatible with copyright protection
technology (HDCP), the image and/or
the sound from the HDMI OUT jack
may be distorted or may not be output.
If this is the case, check the
specification of the connected
equipment.
• Set the image resolution of the
playback equipment to more than
720p/1080i to enjoy High Bitrate
Audio (DTS-HD Master Audio, Dolby
TrueHD).
• The image resolution of the playback
equipment may need to be at certain
settings before you can enjoy DSD and
Multi Channel Linear PCM. Refer to
the operating instructions of the
playback equipment.
• Make sure the TV is compatible with
the System Audio Control function.
• If the TV does not have System Audio
Control function, set the “Audio Out”
settings in HDMI Settings menu to
– “TV+AMP” if you want to listen to
the sound from the TV speaker and
receiver.
– “AMP” if you want to listen to the
sound from the receiver.
• When you connect the receiver to a
video equipment (projector, etc.),
sound may not be output from the
receiver. In this case, set the “Audio
Out” to “AMP” in the HDMI Settings
menu (page 99).
• You cannot listen to the sound of the
equipment connected to the receiver
while TV input is selected on the
receiver
– Be sure to change the input of the
receiver to HDMI when you want to
watch a program on the equipment
connected via HDMI connection to
the receiver.
– Change the TV channel when you
want to watch a TV broadcast.