Sony STR-DN1040 - Manual (Page 124)

124 US
The receiver cannot be found from an
iOS device.
• Check your set-up of the firewall of the
security software. Refer to the website
(page 127) for details.
• Make sure the iOS device or the
computer with iTunes is connected to
your home network.
• Update the AirPlay software version of
the receiver and the iOS device to the
latest version (page 73).
The sound skips.
• The sound may skip depending on
factors such as the network
environment when you use a wireless
network.
• The servers are overloaded. Close all
unneeded applications you are
currently using.
This receiver cannot be operated.
• Update the software version of the iOS
device to the latest version (page 75).
• Update the software version of the
receiver to the latest version (page 75).
• Make sure another device is not
streaming to the AirPlay-compatible
device at the same time.
Buttons such as
2
+/–, N, X, x,
., >, SHUFFLE and REPEAT do
not work.
• Make sure that the settings that allow
iTunes to accept control from this
receiver are active.
• The receiver is not selected as the
remote speaker on the iOS device.
Select the receiver as the network
speaker.
Cannot connect the receiver to a
service.
• Make sure that the wireless LAN
router/access point is turned on.
• Check the network status. See
“Connection Status” in “Information”
in Network Settings menu. If “Not
connected” appears, set up the network
connection again (page 39).
• When the system is connected to the
wireless network, move the receiver
and the wireless LAN router/access
point closer to each other.
• If your contract with your Internet
provider limits Internet connection to
one device at a time, this device will
not be able to access the Internet when
another device is already connected.
Consult your carrier or service
provider.
The sound skips.
• The bandwidth of your wireless LAN
may be too low. Move the receiver and
the wireless LAN router/access point
closer to each other, without any
obstacles between.
Pairing cannot be done.
• Move the Bluetooth device closer to
the receiver.
• Pairing may not be possible if other
Bluetooth devices are present around
the receiver. In this case, turn off the
other Bluetooth devices.
• Enter the same passkey that was
entered at the Bluetooth device
correctly (page 79).
AirPlay SEN
Bluetooth device