Lenovo ThinkPad Edge 15 - Manual (Page 10)

– Map network drive: Helps users access network drives for software downloads or file transfer.
• Troubleshoot
– Diagnostic overview: Links to Rescue and Recovery diagnostics help topics.
– Diagnose hardware: Starts the PC Doctor application that can perform hardware tests and report
test results.
– Create diagnostic disks: Enables you to create a set of diagnostic disks.
– Boot from another device: Enables you to boot from the Rescue and Recovery CD, a set of backup
CDs, an internal drive, or a detachable storage device such as a USB hard disk drive.
Note: To boot from a USB hard disk drive or a second hard disk drive, ensure that the hard disk
drive is not compressed.
– System information: Provides the detailed information about the computer and its hardware
components.
– Event log: Provides the detailed information about recent user activities and listings of computer
hardware to aid in problem determination and resolution. The log files provide a readable way to
view activities and a set of log entries.
Note: The feature of viewing the log files is only supported on certain machine types of Lenovo
computers.
– Warranty status: Provides the link to launch the Opera browser so that you can search the warranty
information from the Internet.
The Rescue and Recovery program is preinstalled on Lenovo computers. It is also available for purchase as
a CD file so that organizations can benefit from the Rescue and Recovery program installed on non-Lenovo
computers. You can then purchase separate licenses for individual computers.
Windows environment
The Rescue and Recovery Windows environment enables users to rescue lost data, applications, and
operating systems with the touch of a button. This capability reduces time-consuming help desk calls,
which can save support costs.
You can schedule to back up all users' computers to reduce risk and downtime. The Rescue and Recovery
program offers your clients an extra layer of support by pre-configuring automatic external backup to a
server or an external storage. Backups are encrypted by default with the 256 AES (Advanced Encryption
Standard) key.
Antidote Delivery Manager
Antidote Delivery Manager is an antivirus, anti-worm infrastructure included in the Rescue and Recovery
program. Antidote Delivery Manager is easy to implement, and allows an administrator to initiate network
blocking and recovery within minutes of a reported problem. Antidote Delivery Manager can be launched
by one administrator and it functions on systems with or without a network. Antidote Delivery Manager is
compatible with existing antivirus tools; therefore, maintaining virus scanning tools and obtaining patches are
still required. Antidote Delivery Manager provides the infrastructure to halt destruction and apply the patches.
Note: Antidote Delivery Manager is disabled by default. For more information, see Appendix B “ Antidote
Delivery Manager” on page 133.
Rejuvenating and migrating
With the Rescue and Recovery program, you can migrate a user’s work environment from one system to
another upon rejuvenating from a backup. A user’s work environment includes the following items:
• Operating-system preferences, such as desktop and network connectivity settings
2 Rescue and Recovery 4.23 Deployment Guide