Konica Minolta Magicolor 7300 - Manual (Page 198)

Solving Problems 190
Media is
jamming. The wrong media tray is
used. Envelopes, labels, postcards, thick stock
over 25 lbs (90 g/m
2 ), and transparencies
can be printed only from Tray 1 or the
optional manual feed tray.
The media is not
correctly positioned in
the tray. Remove the jammed media and reposition
the media properly in the tray. Load
transparencies or labels according to the
manufacturer’s instructions.
The number of sheets in
the tray exceeds the
maximum allowed. Remove the excess media and reload the
correct number of sheets in the tray.
The media guides are
not correctly adjusted to
the media size. Adjust the media guides in the tray to
match the size of the media.
Warped or wrinkled
media is loaded in the
tray. Remove the warped or wrinkled media and
replace it with new media.
The media is moist from
humidity. Remove the moist media and replace it
with new, dry media.
Unsupported media
(wrong size, thickness,
type, etc.) is being used. Use media that is approved for your printer.
See “Media Types” on page 15.
The recommended
transparency (OHP) or
label media are facing
the wrong way in the
tray. Load the transparencies or labels
according to the manufacturer’s
instructions.
Transparency (OHP)
media is collecting static
electricity. Do not fan transparencies before loading
them. Remove transparencies from the
output tray as soon as they print.
Not all pages
print. The printer has the
wrong kind of cable, or
the printer is not
configured for the
correct cable and port. Check the cable.
The Cancel key was
pressed. Make sure no one presses the Cancel key
while your job is printing.
The media tray is
empty. Check the message window to see if the
tray you are using is out of media.
Symptom Cause Solution