Appendix b: frequently asked questions – AirLive POE-5010HD User Manual

Page 51

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Appendix B: Frequently Asked Questions



AirLive POE-5010HD User’s Manual

48

Appendix B: Frequently Asked

Questions

Question

Answer or Resolution

Features

The video and audio

codec is adopted in the

device.

The device utilizes H.264, MPEG4 and JPEG triple compression to

providing high quality images. Where H.264 and MPEG4 are standards

for video compression and JPEG is a standard for image compression.

The audio codec is defined as AMR for 3GPP and G.711/G.726 for

RTSP streaming.

The maximum numbers

of users access the

device simultaneously.

The maximum number of users is limited to 20. However, it also

depends on the total bandwidth accessed to this device from clients.

The maximum data throughput of the device is around 20~25Mbps for

UDP mode and 10Mbps for HTTP mode. Therefore, the actual number

of connected clients is varying by streaming mode, settings of

resolution, codec type, frame rate and bandwidth. Obviously, the

performance of the each connected client will slow down when many

users are logged on.

The device can be used

outdoors or not.

The device is not weatherproof. It needs to be equipped with a

weatherproof case for outdoors using. However, equipped with a

weatherproof case might disable the audio function of the device.

Install this device

Status LED does not

light up.

• Check and confirm that the DC power adaptor, included in packaged,

is used. Secure the power connector and re-power it on again.

• If the problem is not solved, the device might be faulty. Contact your

dealer for further help.

The network cabling is

required for the device.

The device uses Category 5 UTP cable allowing 10 and/or 100 Base-T

networking.

The device will be

installed and work if a

firewall exists on the

network.

If a firewall exists on the network, port 80 is open for ordinary data

communication. The HTTP port and RTSP port need to be opened on

the firewall or NAT router.

The username and

password for the first

time or after factory

default reset

Username = admin and leave password airlive.

Note that it’s all case sensitivity.

Forgot the username

and password

Follow the steps below.

1. Restore the factory default setting by press pressing and holding

down more than 3 seconds on the device.

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