After-sales service and guarantee – Yamato Scientific BH300 Thermo-Elite User Manual
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After-sales service and guarantee
1.
When you request the repair
2.
Guarantee book
Please record the error code, turn off the power
supply switch, and pull out the power supply
plug if abnormality occurs by any chance.
Please report to the shop or the our company
office.
Content wanting to tell when reporting
•
Form of product
•
Product number
•
Date of purchase (Please look at the guarantee
book or the rating plate pasted to the main
body)
•
Content of breakdown (It is detailed)
Please present the guarantee book when the
person of the person in charge of service visits.
The guarantee book is passed from the shop
or the our company office. Please keep it
importantly after confirming the filling in matter
such as the shop name and the purchase days
and often reading.
It is for one year at guaranteed term from
purchase day. When the breakdown occurs
within the guaranteed term, our company
repairs free of charge according to the
condition described to the guarantee book.
Please consult the shop or the our company
office about the following repair at the
guaranteed term. When the function can be
maintained by repair, we repair the equipment
upon your request on charge basis.
3.
The lowest possession periods of parts for repair
After discontinuance of manufacturing, the lowest possession periods of parts for repair of this
machine are for seven years. Parts for the repair are parts necessary to maintain the performance of
the product.
4.
When thinking the equipment breaks down
Symptom
Please confirm
Leak Breaker of turning on is not
displayed to time now by a sub
display.
•
Is the power supply code surely connected with the outlet or the
switchboard?
•
The power will not be supplied.
The temperature changes. Or,
does not reach the temperature
of hope.
•
The heat load will be too large.
•
The viscosity of the liquid will be too large. The passage resistance
will be too large. (When using as a circulation tank)
•
Does not the voltage of the power supply decrease?
The refrigerator does not work.
(BH200/300)
•
Is the plug of the refrigerator connected with the outlet for the
refrigerator in the back of the control part?
•
Is not the drive function selection of the refrigerator set in turning
off?