After-sales service and guarantee – Yamato Scientific BH300 Thermo-Elite User Manual

Page 31

Advertising
background image

28

After-sales service and guarantee

1.

When you request the repair

2.

Guarantee book

„ Please record the error code, turn off the power

supply switch, and pull out the power supply
plug if abnormality occurs by any chance.
Please report to the shop or the our company
office.

„ Content wanting to tell when reporting

Form of product

Product number

Date of purchase (Please look at the guarantee

book or the rating plate pasted to the main
body)

Content of breakdown (It is detailed)

„ Please present the guarantee book when the

person of the person in charge of service visits.

„ The guarantee book is passed from the shop

or the our company office. Please keep it
importantly after confirming the filling in matter
such as the shop name and the purchase days
and often reading.

„ It is for one year at guaranteed term from

purchase day. When the breakdown occurs
within the guaranteed term, our company
repairs free of charge according to the
condition described to the guarantee book.

„ Please consult the shop or the our company

office about the following repair at the
guaranteed term. When the function can be
maintained by repair, we repair the equipment
upon your request on charge basis.

3.

The lowest possession periods of parts for repair

„ After discontinuance of manufacturing, the lowest possession periods of parts for repair of this

machine are for seven years. Parts for the repair are parts necessary to maintain the performance of
the product.

4.

When thinking the equipment breaks down

Symptom

Please confirm

Leak Breaker of turning on is not
displayed to time now by a sub
display.

Is the power supply code surely connected with the outlet or the

switchboard?

The power will not be supplied.

The temperature changes. Or,
does not reach the temperature
of hope.

The heat load will be too large.

The viscosity of the liquid will be too large. The passage resistance

will be too large. (When using as a circulation tank)

Does not the voltage of the power supply decrease?

The refrigerator does not work.
(BH200/300)

Is the plug of the refrigerator connected with the outlet for the

refrigerator in the back of the control part?

Is not the drive function selection of the refrigerator set in turning

off?

Advertising
This manual is related to the following products: