Rockwell Automation 9399 A.I. SERIES INSTALLATION GUIDE - Manual (Page 46)

Copy Protection
2-19
Resetting Activation
Resetting activation is required when you have lost the copy protection because the
activation file is damaged (hard drive crash, file corruption on the hard drive, etc.). In
this case, read and familiarize yourself with the procedures below, locate the Master
disk for your software, then contact Rockwell Software Technical Support at (414) 321-
4266. You will want to be at an IBM compatible computer when you call Technical
Support. In an emergency, you can use the Master disk as a keydisk until you are able
to reset the activation files.
!
If you do not have the Master disk for your software, we will not be able to reset your
activation. Always store the Master disk for your software in a safe place.
The Reset utility can run in DOS or Windows mode depending on your operating
system.
If you run Reset from… Then…
DOS the DOS flavor of the Reset utility will run.
Windows the Windows flavor of the Reset utility will run.
a DOS box under Windows the DOS flavor of the Reset utility will run.
a DOS box under Windows 95 or
Windows NT the Windows flavor of the Reset utility will run.
Note The Windows version contains two additional useful functions. Hunt searches all disk
drives for activation files and Show Usage displays the number of installs currently in
use for each package. See page 2-22.
!
Always call Rockwell Software Technical Support when resetting an activation file.
Entering incorrect reset codes could render your Master disk useless.