Rockwell Automation 9399 A.I. SERIES INSTALLATION GUIDE User Manual
Page 47
Installation Guide
2-20
DOS Reset Utility
To use the DOS version of the reset utility:
1. Insert your Master disk from the Rockwell Software product that needs to be reset
in the floppy disk drive. We will assume this is drive A for our example.
2. At the DOS prompt, type:
A:
[Enter]
3. Type the following command. You can enter this command in several different
formats. See the next section for the correct syntax.
RESET
4. Information like the following will appear on your screen.
5. Call Rockwell Software Technical Support at (414) 321-4266 for the reset code.
The support technician will ask you for information shown on your screen in the
previous step.
6. Type the reset code and press [Enter]. The utility resets your activation files and
displays a message indicating that the activation files were successfully reset.