Printing – Metrohm VESUV User Manual

Page 108

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Vesuv 3.0

7. Troubleshooting

• 103

Printing

Problem

Remedy

Curve is not printed and
can't be displayed in the da-
tabase

•

Does your analytical device send a measuring
point list?

•

Check the quantities to be displayed in the curve
(Database, Curve, right mouse button, Proper-
ties, Data). The settings are valid for curves of
the same mode (e.g. for all DET).

•

Curves from pH Meters and Conductometers
can't be represented.

•

For 726 Titroprocessor: Change the sub-
determination, you may have some sub-
determinations without curve. Click with the right
mouse button in curve window and select the
"Navigator" for changing the sub-determinations.

Curve is not printed but rep-
resented in the database

Select "black" as curve color (Database, Curve, right
mouse button, Properties, Curve).

Curve is not printed with the
properties given in the data-
base

If you modified the curve properties, you have to
change the data set in order to validate the settings
for the printout.

Grid of curve is not printed

•

Select "black" as grid color (Database, Curve,
right mouse button, Properties, Grid).

•

For Epson Stylos Color: User printer driver ver-
sion 4.25 or higher.

Raw reports are printed with
garbled characters

Check the settings of your Windows standard
printer: "Start, Settings, Printer".

Vesuv report is not printed

•

Did you install the Internet Explorer, version 4.0
or higher?

•

Your report template may be incorrect. Check if
there is a printout with the original report tem-
plate (Report.htm from 15.03.99).

•

The data set contains data which can't be
printed. Try to print the report of a different data
set.

•

If you print the Vesuv report immediately from
the datalogger: Make sure you don't have auto-
matic export and deleting data after export at the
same time.

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