13 communications troubleshooting, Pc interface, A-gage ez-array – Banner EZ-ARRAY USB Serial Adapter User Manual

Page 32

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30

P/N 130426 Rev. C

Banner Engineering Corp.

Minneapolis, U.S.A.

www.bannerengineering.com • Tel: 763.544.3164

A-GAGE EZ-ARRAY

Instruction Manual

PC Interface

5.13 Communications Troubleshooting

The two most common communication errors are listed in the
table below. For other errors, contact the factory.

Do not select:

Color Mark Sensors

D10 Series Sensors

L-GAGE

®

Light Gauging Sensors

T-GAGE

®

Temperature Sensors

U-GAGE

®

Ultrasonic Sensors

WORLD-BEAM

®

QS30 Sensors

WORLD-BEAM

®

QS30RX

Setup (Ctrl + S)

(not active until Connect is performed)
Creates or alters sensor configuration

Connect (Ctrl + N)

Connects to a specific sensor pair
(If sensors will not connect, verify that
Communications Options are correct; e.g.
COM port agrees with computer COM port

System Config View

Go to

A

Analog Output Config View

Go to

B

Discrete Output Config View

Go to

C

Comm Config View

Go to

D

Part Number and Version Info View

Go to

E

System Diagnostics View

Go to

F

Select a Sensor

Verify that

EZ-ARRAY

is selected

COM Port Selection

(COM 1 – 20)

Sensor > Disconnect (Ctrl + N)

Disconnects from current sensor pair so that other
sensors on the network can be connected

Options

DPB1

No Echo Suppression*

Echo Suppression

Status

Read-only indication of current sensor

communication status

* If

DPB1 is de-selected, it can not be reselected.

Verify that this option box is set to either

DPB1 or

No Echo Suppression.

Exit (Ctrl + Q)

Ends connection and configuration between
software and sensors

Communication Settings (Ctrl + M)

NOTE: Underlined options designate default settings.

Options

Sensor

Help

EZ-ARRAY

®

Select a Sensor

10 Click

(not used for EZ-ARRAY)

About Banner Sensors GUI (Ctrl + A)

Part number and software version
information

Debug (Ctrl + D)

Read-only debug messages for
troubleshooting use

Power Cycle

(not used for EZ-ARRAY)

Figure 5-12. PC Interface configuration overview, part 1 of 7

Error Code

Error Message

Description

Corrective Action

6101

Modbus Timeout

Timeout reached while
communicating with sensor

1. Check sensor power.
2. Check communication cable connections.
3. Check Communication Settings in GUI.
4. Use Advanced Communication Settings to ping/discover sensor.

-1073807343

VISA: Insufficient
location . . .

Selected COM port does
not exist on PC

1. Verify COM port number on PC.
2. Choose correct COM port in Communication Settings screen.

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