Cisco XR 12404 User Manual
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4-25
Cisco XR 12404 Router Installation Guide
OL-13830-02
Chapter 4 Troubleshooting the Installation
Troubleshooting the Cooling Subsystem
•
7 fans
•
2 controller cards
•
1 connector
Check the following to help isolate a problem with the cooling system:
•
Do the fans come on?
Note
In noisy environments listen for the fans. Place your hand at the left side 
of the chassis beside the fan tray assembly to feel for air being forced out 
the exhaust vents. 
•
If the fans come on, the –48 VDC line from the power supply to the fan tray 
assembly is good.
•
If the fans do not come on, there could a problem with either the fan tray 
assembly or the –48 VDC power. Check the OUTPUT FAIL LED on each 
power supply. If the OUTPUT FAIL LED on a PEM is on, the PEM is faulty 
and should be replaced.
•
If the fans do not come on and the PEM OUTPUT FAIL LED is off (–48 VDC 
is OK), ensure that the fan tray assembly is seated properly to the backplane 
connector.
–
Remove the fan tray assembly by loosening the two captive screws 
securing it to the chassis. Pull the assembly out a few inches and firmly 
push in back in to reseat it. Tighten the two captive screws.
•
If the fans do not come on, there could be a problem with the fan tray 
assembly controller card.
•
The following message on your console monitor, indicates that the system has 
detected an overtemperature condition or out-of-tolerance power inside your 
router.
Queued messages:
%ENVM-1-SHUTDOWN: Environmental Monitor
initiated shutdown
An overtemperature condition is unlikely at initial startup due to an 
environmental shutdown. As a precaution, ensure that heated exhaust air from 
other equipment is not entering the air filter, and that there is sufficient 
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