Dell PowerVault 50F (Fibre Channel Switch) User Manual

Page 73

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Getting Help: Dell™ PowerVault™ 50F 8-Port Fibre Channel Switch Installation and Troubleshooting Guide

file:///C|/Users/sharon_anand/Desktop/PowerVault/50f_enit/GETTING.HTM[3/15/2013 11:32:06 AM]

TechFax, order status, technical support, and product information.

From Dell's World Wide Web home page (www.dell.com), click the Support icon, and click Support Your
Dell
. Enter your service tag number (or, if you have one, your Express Service Code) and click Submit. If
you don't have your service tag or Express Service Code available, you can also select support information
by system.

Everything you need to know about your system is presented on the system support page, including the
following tools and information:

Technical information — Details on every aspect of your system, including hardware specifications.
Self-diagnostic tool — A system-specific troubleshooting application for resolving many system-related
issues by following interactive flowcharts.
Drivers, files, and utilities — The latest drivers and BIOS updates to keep your system functioning at its
best.
Component support — Technical information, documentation, and troubleshooting tips for different
system components.
Online Communications Center — Tool for submitting requests for both technical and non-technical
information on Dell products. Avoid telephone delays by receiving an e-mail response to your request
for information if your system is not functioning properly or if you have questions regarding your
system's hardware or operation.

Dell can be accessed electronically using the following addresses:

World Wide Web

www.dell.com/
www.dell.com/intl/apcc/
(for Asian/Pacific countries only)
www.euro.dell.com (for Europe only)

Anonymous file transfer protocol (FTP)

ftp.dell.com/
Log in as user: anonymous, and use your e-mail address as your password.

Electronic Support Service

[email protected]
[email protected]
(for Asian/Pacific countries only)
support.euro.dell.com (for Europe only)

Electronic Quote Service

[email protected]
[email protected]
(for Asian/Pacific countries only)

Electronic Information Service

[email protected]

AutoTech Service

Dell's automated technical support service—AutoTech—provides recorded answers to the questions most

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