Dell PowerVault DL2000 - Manual (Page 18)

Backup Exec DSF Remains In Offline Or Undiscovered State During IDR
NOTE: Applies to your Dell DL2000 and DL2100 systems.
Description In a disaster recovery scenario after completing the restore job and restarting Backup Exec
services, the DSF state is Offline or Undiscovered.
Workaround/
Solution Verify that the Backup Exec Deduplication Storage services are running. If the services are not
running, see the topic Backup Exec Deduplication services are not running. Ensure that the
appliance is up to date by running Symantec LiveUpdate.
Backup Exec 2010 Install Fails
NOTE: Applies to your Dell DL2000 and DL2100 systems.
Description While reinstalling Symantec Backup Exec 2010, the RUU fails to start the Backup Exec
installation.
Workaround/Solution Download and use the current version of RUU at support.dell.com/support/downloads.
Backup Exec 2012 Install Results In Some Missing AMC Functionality
Description When Symantec Backup Exec 2012 is installed, the following features are unavailable in Backup Exec
console:
• Disk usage statistics
• Backup Exec services status
• The Appliance Role (Central Administration Server or Standalone server)
Workaround/
Solution Download and use RUU 3.5 or later to perform the Symantec Backup Exec 2012 upgrade/
installation. If the installation is complete, run RUU 3.5 to update the appliance stack and regain
full functionality.
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