Dell PowerVault DL2000 - Manual (Page 3)

Contents
Notes, Cautions, and Warnings...................................................................................................2
1 Introduction..................................................................................................................................5
Critical System Information ......................................................................................................................................5
The System Stops Responding ...........................................................................................................................5
The Disk Subsystem Status Displays An Error ...................................................................................................5
Installation And Setup Issues ...................................................................................................................................6
When Applying A Symantec License File, One Or More Of The Pre-Installed Products Is Not Selected
For Install
............................................................................................................................................................6
The Dell PowerVault DL Backup To Disk Appliance Configuration Wizard Displays An Error ..........................6
Symantec Backup Exec Software Needs To Be Installed Or Reinstalled .........................................................6
The Microsoft Windows Server 2008 Share And Storage Management Wizard Fails ......................................6
The Windows Device Manager May Show A Yellow Exclamation ....................................................................6
Microsoft Windows Displays A Message Prompting The User To Format A Disk ............................................7
Deployment Issues ...................................................................................................................................................7
Automatic Disk Provisioning Configures Virtual Disks Across MD Enclosures .................................................7
Devices Are Not Available As Backup Targets .................................................................................................7
Disk Configuration Does Not Occur ...................................................................................................................8
The SPO Job Fails ..............................................................................................................................................8
Symantec Backup Exec Fails To Create The Deduplication Storage Folder .....................................................8
A Delay Occurs During Startup Of The Dell PowerVault DL Backup Utility .......................................................9
Management Issues .................................................................................................................................................9
A Backup Job Fails With An Error: A Failure Occurred Querying The Writer Status ........................................9
The Storage Tab In The Backup Exec Console Displays The Message: Discovering Devices .......................10
*.DR File Does Not Get Created In The Alternate Data Path Specified ...........................................................10
Closing Service Manager While Restarting Or Stopping Services Causes Service Stop Or Service
Restart To Hang
................................................................................................................................................10
Image Control Tabs Are Not Displayed After Restarting Backup Exec 2012 Services ....................................10
The Icon For The Home Tab In The Backup Exec Console Is Replaced By A Red Alert Icon .........................11
Log Collection In The Appliance Console Fails ................................................................................................11
The Dell PowerVault DL Backup Appliance Console Shows Incorrect Used Capacity ...................................11
The Virtual Disk Does Not Transition To Offline In The Backup Exec Console ................................................11
Backup Exec DSF Status Changes From Online To Offline ..............................................................................11
Backup Exec Deduplication Services Are Not Running ..................................................................................12
Software RAID Is Not Supported .....................................................................................................................12
USB Device Is Not Recognized ........................................................................................................................12
All Storage Arrays On The MMS Appliance Appear Offline ............................................................................12