Installation and setup issues – Dell PowerVault DL2000 User Manual

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Installation And Setup Issues

This section describes installation and setup issues and the solutions.

When Applying A Symantec License File, One Or More Of The Pre-Installed Products Is

Not Selected For Install

Description

When applying a Symantec license file on a system that already has licenses installed, one or
more of the pre-installed products may get unselected during Review Licenses.

Workaround/
Solution

When applying a Symantec license file, ensure that all desired products and options are selected
for installation in the Review Licenses and Configure Options steps.

The Dell PowerVault DL Backup To Disk Appliance Configuration Wizard Displays An Error

Description

While configuring Simple Network Management Protocol (SNMP), the DL Backup to Disk
Appliance Configuration Wizard displays an error and is unable to stop the SNMP service.

Workaround/
Solution

Navigate back in the DL Backup to Disk Appliance Configuration Wizard and clear Configure
SNMP on this appliance. After the installation is complete, manually configure SNMP.

Symantec Backup Exec Software Needs To Be Installed Or Reinstalled

Description

The Symantec Backup Exec software is pre-installed on the Dell PowerVault DL2

xxx

system.

Workaround/
Solution

Use the Dell PowerVault DL Backup to Disk Appliance Recovery and Update Utility (RUU).

NOTE: Do not attempt to reinstall Symantec Backup Exec directly using the media.

For more information on reinstalling the Symantec Backup Exec, see the

Dell PowerVault DL

Backup to Disk Powered by Symantec Backup Exec User’s Guide

at support.dell.com/manuals.

The Microsoft Windows Server 2008 Share And Storage Management Wizard Fails

Description

While configuring storage, the Microsoft Windows Server 2008 Share And Storage
Management Wizard fails, as share and storage management is not supported.

Workaround/Solution Use Dell OpenManage Server Administrator to configure storage.

The Windows Device Manager May Show A Yellow Exclamation

NOTE: Applies to your Dell DL2100 and DL2200 systems.

Description

A yellow exclamation mark is displayed next to the device named Microsoft 6to4 Adapter. This is
a known issue. See the Microsoft article 932520 at support.microsoft.com.

Workaround/
Solution

You can safely ignore this error. To remove the warning, right-click on the Microsoft 6to4 Adapter
and select Uninstall.

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