Dell PowerVault DL2000 - Manual (Page 9)

CAUTION: Deleting a PDDE_Volume mount point results in DSF data loss.
Proceed with the following steps only if the PDDE_Volume is a Windows folder:
1. Delete the PDDE_Volume folder.
2. Using Server Administrator, locate the unconfigured virtual disk with a hardware name of
VDS_CREATED_xxx where xxx is a number such as "001".
3. Select Fast Initialize in Available Tasks for the virtual disk.
4. Press <F5> to refresh the screen.
5. Under Available Tasks for the virtual disk, select Delete.
6. Repeat the steps to create the DSF until the DSF status displays as Ready.
7. After the DSF is successfully created, ensure that the appliance is up to date by running
Symantec LiveUpdate.
A Delay Occurs During Startup Of The Dell PowerVault DL Backup Utility
NOTE: Applies to your Dell DL2000 and DL2100 systems.
Description A network timeout while downloading the Certificate Revocation List (CRL) may delay the launch of
the Dell PowerVault DL Backup To Disk Appliance Console, Configuration Wizard, And Recovery
And Update applications. This issue occurs if the appliance is connected to a network with Internet
access through a proxy server.
Workaround/
Solution
• For PowerVault DL2000 systems, allow sufficient time for the DL application to launch.
• For PowerVault DL2100 systems, download and run the latest version of RUU at
support.dell.com.
Management Issues
This section describes management issues and the solutions.
A Backup Job Fails With An Error: A Failure Occurred Querying The Writer Status
Description This issue is seen when backing up the Deduplication Storage Folder/Deduplication Disk Storage
device. The job occasionally fails with an error: A failure occurred querying the
Writer status. This happens due to the queue processing that occurs once at 12:20 a.m. and
again at 12:20 p.m., local server time, daily. In some cases, the time to complete the queue
processing exceeds a reasonable time frame and affects backups of the deduplication storage
folder.
Workaround/
Solution Reboot the server and retry the backup job. For more information, see symantec.com/docs/
TECH162499.
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