Dell PowerVault 775N (Rackmount NAS Appliance) User Manual
Page 112
The BIOS does not see hard drive 0.
The hard drive has failed or
the operating system files or
boot record is missing or
corrupt.
No immediate action is required. The NAS system
can automatically boot from hard drive 1.
I cannot connect to or ping the NAS
system after turning it on.
The NAS system has not
finished booting.
Wait at least 5 minutes for the NAS system to
finish booting. If you still cannot connect, attempt
the procedures in "
" in "Recovering and Restoring the
System."
My network connection seems slow.
You are using a Broadcom
NetXtreme Gigabit Ethernet
Server Adapter without the
correct drivers, and you have
enabled the wake-on-LAN
(WOL) feature through the
System Setup program.
Your system's network connection will operate at
a speed of 10/100 until the operating system
loads the correct drivers. When the correct
drivers are installed, the connection speed will
increase to 10/100/1000.
After using Terminal Services to connect
to my NAS system, I am unable to type
using my native language.
The NAS system is set to
English, the default language.
You can install your native language character
set from the Multilingual Support CD that was
shipped with your system. For installation
instructions, see "
."
I cannot get console redirection to work
correctly. Only a few keys work on the
keyboard, and none of the keys work
when trying to configure the BIOS.
<Scroll Lock>, <Caps Lock>,
or <Num Lock> might be set
on your keyboard.
Also, your operating system
may not support all of the
keys on your keyboard.
Ensure that the <Scroll Lock>, <Caps Lock>,
and <Num Lock> lights are turned off on the
keyboard. If these lights are not on and the
problem persists, see "
" in
"Advanced Features."
During a Terminal Services session to
the NAS system, I mapped a network
share from the NAS system. Now the
system does not reboot correctly and
hangs during shutdown.
Having a share mapped from
the NAS system causes the
system to hang during
shutdown.
Make sure that when you map a share, you do
not select Reconnect at logon. To disconnect
the drive, right-click My Appliance on the NAS
system desktop, and select Disconnect
Network Drive. Click the CD share in the
Disconnect Network Drive window, and then
click OK.
If you cannot log in to the NAS system, reboot
the system. Then connect using Terminal
Services and disconnecting the drive. If Terminal
Services does not work, try connecting using a
serial connection. See "
" in "Initial
Configuration."
The Telnet option in the NAS Manager
does not allow me to enable Telnet on
the NAS system, even though I have
selected the check box next to Enable
Telnet access to this NAS system on
the Telnet Administration
Configuration page.
This option is not enabled.
To enable Telnet on your NAS system, perform
the following steps:
1. From the NAS Manager primary menu,
click Maintenance
® Terminal Services.
2. Log in to the NAS system as an
administrator.
3. If the Advanced Administration Menu is
displayed, click Exit to close it.
4. Right-click My Appliance.
5. Click Manage.
6. Double-click Services and Applications
®
Services.
7. Locate and right-click Telnet, and then
click Start.
Telnet starts on the NAS system.
I cannot connect to the NAS system
using the IPX protocol.
IPX networks require that you
assign an IPX network number
to all clients. By default, the
NAS system does not assign
an IPX number to the
Change the IPX protocol on the NAS system to
manually detect frame types. See "
" in "Advanced Features."