Dell PowerVault 775N (Rackmount NAS Appliance) - Manual (Page 114)

cancel the operation.
When I select the Check
All box and then deselect
one or more choices on
some screens in the NAS
Manager, the Check All
box remains selected.
The Check All box is not
automatically deselected. However,
this does not mean that all items in
the list are selected.
This behavior does not affect functionality. The Check
All box does not indicate what has specifically been
selected or deselected.
I have changed the
password for the
administrator account;
however, several minutes
have passed and I have
not been queried for the
new password.
The NAS Manager does not
automatically refresh the account
information for the administrator
while in the NAS Manager. Instead,
it performs the refresh as a timed
function.
The password was successfully changed. If you want to
confirm that the new password is in effect, close the
browser, and then reconnect. The new password should
work, but the old one should not.
I am looking for a topic on
the context-sensitive online
help in the NAS Manager,
but it says No Topic
Available
.
Some sections of the NAS Manager
do not have context-sensitive help.
For information on a specific function, see the Windows
Powered Help, which is available through Terminal
Services by clicking Windows Powered Help on the
Advanced Administration Menu, or see the appropriate
section in this Administrator's Guide.
I tried to clear the FTP log
or the Web (HTTP) Shares
log in the Maintenance
section of the NAS
Manager, but I received an
error message and the log
was not cleared.
The logs are currently locked by the
NAS system for the FTP service and
to support the NAS Manager. The
logs cannot be cleared in the NAS
Manager.
Connect to the NAS system using Terminal Services and
clear these logs by using MMC. You can access MMC by
clicking Computer Management on the Advanced
Administration Menu, which is available through Terminal
Services.
While viewing the
properties of a user, I
selected the General tab.
The fields for this user are
now all blank.
You were already on the General
tab and the page did not refresh
properly.
Select Cancel or click Back on your browser. Then
reselect the user for whom you wanted to view
properties.
I added members to a local
group using the NAS
Manager, but when I click
OK, the screen only
refreshes.
You might have removed and then
added the same member to the
local group. This may cause the
screen to refresh instead of update
correctly.
Reselect the Local Groups tab in the NAS Manager
primary menu. Then add or remove the appropriate
members to or from the local group.
I cannot change the WINS
addresses when I click
Network on the NAS
Manager primary menu,
click Network Interfaces,
and then click WINS in the
Tasks list.
The NAS Manager grays out the
WINS Servers Configuration
page unless you set the IP
Address Configuration page to
Use the following IP settings.
To set the WINS addresses from the NAS Manager, click
Network on the primary menu, click Interfaces, and
click IP in the Tasks list. On the IP Address
Configuration page, click the radio button for Use the
following IP settings, and then type the IP address,
Subnet mask, and the default gateway in the appropriate
text boxes.
Table 9-3. Dell ActiveArchive™
Issue Possible cause Resolution
I cannot access my Dell
ActiveArchive persistent
images from a UNIX®
Network File System (NFS) or
Macintosh client.
Only Microsoft Windows (CIFS) clients can access the
persistent images stored in the ActiveArchive folders for
each volume.
Access the ActiveArchive
folders through the
Windows client to perform
data recovery.
The XCOPY command does
not copy my persistent
images.
XCOPY cannot read the persistent images on a volume. Do not use XCOPY to copy
persistent images. Copy
the files manually in
Windows Explorer.
After I take a new persistent
image, the definition of the
persistent image is blank, or
The NAS Manager must complete a refresh cycle before it can
correctly show the persistent image.
If this is the first persistent
image, wait several
minutes and check again.