Table 9-2 – Dell PowerVault 775N (Rackmount NAS Appliance) User Manual

Page 113

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network.

I am trying to install the CA ARCServe

Remote Agent on the NAS system by

mounting the CD share that contains

the CA ARCServe CD. However, I am

having trouble installing the program.

The CA installer does not work

properly when installing from

a CD share mounted on your

NAS system.

To install the CA ARCServe Remote Agent, copy

the CD contents to drive C of your NAS system.

Then run the installer from the NAS system. Or,

connect a keyboard, monitor, and mouse to the

NAS system and use the CD from the local CD

drive.

After restoring files from a backup, the

modified dates of folders are

inconsistent.

The modified dates of folders

reflect either the date you

performed the restore or the

date the folder was modified.

Take no action. This is a design issue that occurs

only with folders; the files' modified dates are

consistent.

The Advanced Administration Menu

does not display anymore.

You were not logged off of

Terminal Services before you

closed the NAS Manager.

Log off Terminal Services by clicking the Start

button on the NAS system and logging off.

The device "Communication cable

between two computers" shows

changed in the online diagnostics.

Online diagnostics has

improperly identified this

device as an external modem.

Because the "Communication cable between two

computers" device is allocated to the Routing and

Remote Access services, do not attempt to run

diagnostics on this device.

The system summary and the task

manager show twice as many

processors as are actually installed in

the system.

The NAS system provides a

hyperthreading option, which

allows one physical processor

to appear to the operating

system and other applications

as two logical processors.

Take no action. Your NAS system is operating

correctly.

Table 9-2. NAS Manager

Issue

Possible Cause

Resolution

I am trying to select the

Administer My Appliance

link on the opening page of

the NAS Manager, but the

link does not function

properly.

The user account that you used to

log in to the domain does not have

administrator privileges. The link

does not work for users without

administrator privileges.

Type the address of the NAS Manager in your browser.

For SSL connections, type: https://servername:1279

or
https://IPaddress:1279

For non-SSL connections, type:
http://servername :1278

or

http://IPaddress:1278

I have just deleted a

volume, and now I am

unable to view my shares

in the NAS Manager.

In the event that a volume with

shares is deleted, the NAS Manager

cannot display any shares until the

shares that were directed to the

deleted volume are removed.

Use Terminal Services Advanced Client to remove the

shares for the deleted volume. Exit the NAS Manager,

and restart the system. The shares should now be

visible.

I have just added an HTTP

share but cannot see it

from the NAS Manager.

For security purposes, directory

browsing is not enabled by default

on an HTTP share directed to the

same folder or volume as another

share.

To enable directory sharing for an HTTP share, from the

NAS Manager Maintenance page, click Terminal

Services Advanced Client, and then modify the Web

sharing properties of the folder.

I have just changed the IP

address of my system, and

now I cannot administer it

through the NAS Manager.

Although the IP address changed,

your local host is still trying to

communicate with the system using

the old IP address. It takes

approximately 15 minutes for the

IP address to automatically update

on most networks.

Close Microsoft Internet Explorer (or for Red Hat Linux

only, Netscape Navigator 6.2.2 or later). Reconnect

using the newly created IP address. Type:
https://IPaddress:1279

. It takes approximately 15

minutes for the DNS server to recognize the new IP

address.

I can only see the first 100

items in the NAS Manager

Web user interface.

The NAS Manager will only display

100 items per page.

To display the next 100 items, click the down-arrow icon

at the top of the list.

In the NAS Manager, if I

click OK and then click

Cancel, it doesn't seem to

Cancel does not dynamically stop

an update to the system after you

click OK.

If an operation has been performed in error, the system

administrator must change the setting back manually.

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