Ghosting – Dell C1765NFW MFP Laser Printer User Manual
Page 355
Troubleshooting
353
Ghosting
Action
Yes
No
1
Adjust the transfer bias.
a
Launch the Tool Box, and click Chart Print on the Diagnosis tab.
b
Click Ghost Configuration Chart.
The ghost configuration chart is printed.
c
Launch the Tool Box, and click Transfer Roller Refresh Mode on the
Printer Maintenance tab.
d
Check the check box next to On, and then click Apply New Settings.
e
Click Chart Print on the Diagnosis tab.
f
Click Ghost Configuration Chart.
The ghost configuration chart is printed.
Is the problem recovered?
The task is complete.
Go to action 2.
2
The print media surface may be uneven. Try changing the Paper Type
setting in the printer driver. For example, change the plain paper to
thick.
a
On the Paper/Output tab in Printing Preferences of the printer
driver, change the Paper Type setting.
Is the problem recovered?
The task is complete.
Go to action 3.
3
Adjust the fusing unit temperature.
a
Launch the Tool Box, and click Adjust Fusing Unit on the Printer
Maintenance tab.
b
Adjust the fixing temperature by turning up the value for your
printing media.
c
Click Apply New Settings.
d
Click close box to exit Tool Box.
Is the problem recovered?
The task is complete.
Go to action 4.
4
If you use non-recommended print media, use the print media
recommended for the printer.
Is the problem recovered?
The task is complete.
Contact Dell.