Dell DX6000G User Manual

Page 147

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Troubleshooting Your System

149

2 Turn off the system and attached peripherals, and unplug the system from

the power source. Press the power button with the system unplugged, and

then reconnect the system to power.

3 Turn on the system and attached peripherals and note the messages on the

screen.
Go to step 12 if an error message appears indicating a fault with a specific

memory module.

4 Enter the System Setup program and check the system memory setting.

See "Memory Settings Screen" on page 59. Make any changes to the

memory settings, if needed.
If the memory settings match the installed memory but a problem is still

indicated, go to step 12.

5 Turn off the system and attached peripherals, and disconnect the system

from the electrical outlet.

6 Open the system. See "Opening the System" on page 80.
7 Check the memory banks and ensure that they are populated correctly.

See "General Memory Module Installation Guidelines" on page 111.

8 Reseat the memory modules in their sockets. See "Installing Memory

Modules" on page 115.

9 Close the system. See "Closing the System" on page 81.

10 Reconnect the system to its electrical outlet, and turn on the system and

attached peripherals.

11 Enter the System Setup program and check the system memory setting.

See "Memory Settings Screen" on page 59.

12 Turn off the system and attached peripherals, and disconnect the system

from the power source.

13 Open the system. See "Opening the System" on page 80.
14 If a diagnostic test or error message indicates a specific memory module as

faulty, swap or replace the module.

15 To troubleshoot an unspecified faulty memory module, replace the

memory module in the first DIMM socket with a module of the same type

and capacity. See "Installing Memory Modules" on page 115.

16 Close the system. See "Closing the System" on page 81.

book.book Page 149 Wednesday, December 22, 2010 2:13 PM

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