Frequently asked questions – Dell KVM 2321DS User Manual

Page 187

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LDAP Feature for the Remote Console Switch

171

Login Failure. Reason: Access cannot be granted due to

Authentication Server errors

Please verify that the SIP object was created in the Active Directory and its

name exactly matches the name assigned to that SIP via the OSCAR

interface at the console switch.
The Dell

Standard Schema and the Dell Extended Schema use specific object

classes in the Microsoft Windows Active Directory to represent SIPs. The

Microsoft standard naming conventions for these object classes prohibit the

use of special characters or spaces. If you intend to use LDAP in a deployed

environment where target device names in SIPs currently include spaces or

special characters, you will need to rename them without spaces or special

characters.
Renaming a target device in a SIP should be done through the on-board web

interface or OSCAR interface at the console switch and then resynchronized

through the Remote Console Switch Software. Instructions for renaming a

target device in a SIP can be found in "Assigning Device Names" on page 49.

It is important to note that while OSCAR interface will allow you to enter

spaces into the names assigned to the SIPs, Active Directory does not. You

must name SIP objects according to the Microsoft Active Directory rules.

Frequently Asked Questions

Table 8-3 lists frequently asked questions and answers.

Table 8-3. Using the RCS with Active Directory: FAQ

Can I log into the Remote Console

Switch using Active Directory across

multiple forests?

The RCS Active Directory query

algorithm only supports a single tree

in a single forest.

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