Crestron electronic Multimedia Presentation System 300 MPS-300 - Manual (Page 89)

Crestron MPS-300 Multimedia Presentation System 300
NOTE: If communication cannot be established or the control system is locked-up,
refer to “Troubleshooting Communications” in the Crestron 2-Series Control
Systems Reference Guide (Doc. 6256).
NOTE: Passthrough Mode enables Viewport access to any serial controlled device
on the network. This aids in troubleshooting by allowing direct communication
between the PC and a network device (effectively “passing through” the MPS-300).
For information pertaining to Passthrough Mode, refer to “Passthrough Mode” in the
Crestron 2-Series Control Systems Reference Guide (Doc. 6256).
System Monitor
The System Monitor allows you to reload firmware into the MPS-300 in the event
that you cannot load the firmware in the normal mode.
If the system does not function, perform the following procedure:
1. Disconnect all Crestron USB devices from the PC.
2. On the MPS-300, press and release the HW-R button. The MSG LED will
start blinking rapidly four times per second.
3. During the rapid blink of the MSG LED, press and release the SW-R
button. This will put the MPS-300 into “Wait” mode for the next five
seconds. During this mode the MSG LED will blink slowly, once per
second.
4. During “Wait” mode, press and release the SW-R button again. The
MPS-300 will now enter the “Wait Acknowledge” mode for the next five
seconds. During this mode the MSG LED will blink rapidly four times per
second.
5. During “Wait Acknowledge” mode, press and release the SW-R button a
third time. The MPS-300 will enter “Monitor” mode. Once the MPS-300 is
in “Monitor” mode, the MSG LED will flash to indicate “Monitor” mode.
The display will also indicate the “Monitor” mode.
6. Once the MPS-300 is in “Monitor” mode, connect to the PC using a USB
cable.
NOTE: If at any point in the above sequence, one of the timer periods expires
without the SW-R button being pressed, the unit will boot normally, first running the
firmware, then loading the application.
NOTE: If your PC does not have the USB driver installed, after connecting the
MPS-300 to the PC using the USB cable, you will see a dialog box on your PC
screen asking you to install the USB driver. For instructions on how to install the
USB driver, refer to the Crestron Toolbox help file.
7. Open Toolbox and start the Text Console (click the icon). Then, click
on the Address Book icon in the lower left corner of the window to open
the “Address Book” window.
8. In the “Address Book” window, click the “Add Entry” button and give the
new entry a name (e.g. “System Monitor”).
9. Click the arrow next to the “Device Type” drop down list. A “Warning”
window will open to inform you that this is an advanced feature. Click OK,
then select “2-Series Control System Monitor” from the drop down list.
Operations Guide – DOC. 6529B Multimedia Presentation System 300: MPS-300
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