Y-cam Bullet HD 1080 (1st Gen) User Manual

Page 67

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Page 67

The motion detection feature does not

send e-mail alerts.

1. Check the e-mail alert feature is properly configured

2. The SMTP server that the IP camera uses to send the e-mail may be

filtering e-mail to prevent spam from being sent from your server. Try

using a different SMTP server or contact your ISP to see if SMTP

access is being blocked.

3. Your Primary DNS IP Address may not be set

Motion Detection triggers unexpectedly

1. Motion detection is based on changes in pixel in the image. This

means that if there are sudden changes in the lighting, motion

detection may be triggered mistakenly. Lower the sensitivity setting

to avoid problems.

What do the changes to the LED light

mean?

Amber – Flashes, camera is connected to a wired/Ethernet network.

Amber – Steady, camera is connected to a wireless network.

Green – Flashes, camera is booting/starting up

Green - Steady , camera is operational

If your Y-cam is not working properly, these suggestions might help you identify the problem. If the problem persists

check the support section on

http://www.y-cam.com/

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