Canon C70 User Manual

Page 325

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Chapter 13

Troubleshooting

13-17

Tr

oub

leshooting

Different types of paper may be loaded in the multi-purpose tray.
❏ Load just one type of paper.

❏ Make sure you are loading paper that meets the paper requirements

for the unit. (

1 Chapter 5, Paper Handling)

Transparencies or back print film do not feed correctly.

The transparencies or back print film may not be loaded correctly.
❏ Make sure you load no more than 50 sheets of transparencies or 10

sheets of back print film in the multi-purpose tray.

Repeated paper jams occur.

The paper you are using may be causing the jams.
❏ Be sure to fan the paper stack before loading it in the multi-purpose

tray. This keeps the sheets of paper from sticking together.
(

1 p. 2-41)

❏ Check that the paper you are using and your printing environment

are within the specifications of the unit. (

1 Chapter 5, Paper Handling)

Envelopes do not load.

Envelopes may not be loaded correctly.
❏ Make sure the envelopes are loaded correctly. (

1 p. 5-15)

❏ Make sure there are no more than 10 envelopes in the multi-purpose

tray.

You may need to choose the envelope setting in your printer driver.
❏ Make sure you select the correct envelope size in the Paper dialog

box in your printer driver. (

1 MultiPASS Suite Software User’s Guide)

The envelopes you are using may not meet the requirements for the
unit.
❏ Envelopes must be European DL or U.S. Commercial No. 10

envelopes. (

1 pp. 5-2, 5-5)

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