Copying problems – Canon C70 User Manual

Page 332

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13-24

Troubleshooting

Chapter 13

Copying Problems

The MultiPASS C70 will not make a copy.

A BJ tank in the BC-21e Colour BJ cartridge may be empty.
❏ Replace empty BJ tanks as necessary. (

1 p. 12-26)

You may be trying to make copies with the incorrect BJ cartridge
installed in the unit.
❏ The MultiPASS C70 cannot make copies in black & white while the

optional BC-22e Photo BJ cartridge is installed. Replace the BJ
cartridge with the BX-20 Black or BC-21e Colour BJ cartridge.

❏ The MultiPASS C70 cannot make copies in colour while the BX-20

Black BJ cartridge is installed. Replace the BJ cartridge with the
BC-21e Colour BJ cartridge.

The handset or the handset of the telephone or extension phone may
be off hook.
❏ Make sure the handset is in its cradle.

The document may not have been fed correctly into the Automatic
Document Feeder (ADF).
❏ Remove the document, stack it if necessary, and feed it into the

Automatic Document Feeder (ADF) correctly. (

1 pp. 4-6, 4-11)

❏ Make sure the operation panel is closed.
❏ Check that the document feed lever is set for the type of document

you are copying. (

1 p. 4-5)

The BJ cartridge or a BJ tank may not be installed properly.
❏ Make sure the BJ cartridge and the BJ tank(s) are installed properly.

(

1 pp. 2-31, 12-26)

The MultiPASS C70 may not be operating properly.
❏ Try to print a document from your PC.

MEMORY FULL appears in the LCD display when making multiple
copies.

The MultiPASS C70’s memory is full.
❏ Print out any faxes stored in memory (

1 pp. 7-29, 8-18, 8-28), then

start again.

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