Obtaining technical assistance, Cisco.com, Technical assistance center – Cisco 11500 Series User Manual
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About This Guide
Obtaining Technical Assistance
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Cisco 11500 Series Content Services Switch Hardware Installation Guide
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Obtaining Technical Assistance
Cisco provides Cisco.com as a starting point for all technical assistance.
Customers and partners can obtain online documentation, troubleshooting tips,
and sample configurations from online tools by using
the Cisco Technical
Assistance Center (TAC) Web Site. Cisco.com registered users have complete
access to the technical support resources on the Cisco TAC Web Site.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that
provides immediate, open access to Cisco information,
networking solutions,
services, programs, and resources at any time, from anywhere in the world.
Cisco.com is a highly integrated Internet application and a powerful, easy-to-use
tool that provides a broad range of features and services to help you with these
tasks:
•
Streamline business processes and improve productivity
•
Resolve technical issues with online support
•
Download and test software packages
•
Order Cisco learning materials and merchandise
•
Register for online skill assessment, training, and certification programs
If you want to obtain customized information and service, you can self-register on
Cisco.com. To access Cisco.com, go to this URL:
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to all customers who
need technical assistance with a Cisco product, technology, or solution. Two
levels of support are available: the Cisco TAC Web Site and the Cisco TAC
Escalation Center.