What is warranted, Who is covered by warranty, What is not warranted – Neuspeed 49.10.95 User Manual

Page 15: What voids the warranty, How to submit a warranty claim, Extent of warranty

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Page 15

NEUSPEED® SUPERCHARGER

LIMITED WARRANTY


Automotive Performance Systems Inc., d.b.a. NEUSPEED and Neumann Distributing, located at 3300 Corte Malpaso, Camarillo, California 93012,
warrants all new NEUSPEED Supercharger Kits against defects in material and workmanship. Please take a moment to fill out your NEUSPEED
Warranty Registration Card immediately and return it by mail to NEUSPEED’s offices.

WHAT IS WARRANTED

The Eaton rotor group, the Supercharger pulley, and the external bypass valve are warranted against defective materials or workmanship for up
to three (3) years from the date of purchase, or up to 36,000 miles of use, whichever comes first. The Eaton rotor group includes all parts
contained inside the Supercharger housing (bearings, rotors, seals.)

The serpentine drive belt is warranted against defective materials or workmanship for ninety (90) days from the date of purchase.

All other components included in the NEUSPEED Supercharger Kit are warranted against defective materials or workmanship for one (1) year
from the date of purchase.


WHO IS COVERED BY WARRANTY
The original purchaser of a NEUSPEED Supercharger Kit who has returned a warranty registration card to NEUSPEED and provided all the
request information.

WHAT IS NOT WARRANTED

Any NEUSPEED Supercharger Kit that has been used off-road for racing or for any other driving competition.

Any NEUSPEED Supercharger Kit that has been installed on a vehicle other than the model specifically designated by NEUSPEED.

Any NEUSPEED Supercharger that has had its drive pulley and/or front cover removed for any reason.

Any NEUSPEED Supercharger Kit that has been incorrectly installed, or has been modified from the original NEUSPEED specification, or
has been used with components not specifically approved by NEUSPEED.


WHAT VOIDS THE WARRANTY

Any attempt to remove the drive pulley and/or the front cover from the Supercharger housing.

Any modification of the NEUSPEED Supercharger Kit from its original specifications.

Use of components not specifically approved by NEUSPEED.

Improper or incomplete installation of the NEUSPEED Supercharger Kit.

No Warranty Registration Card on file or no proof of purchase.


HOW TO SUBMIT A WARRANTY CLAIM
In the event of defect, malfunction or failure of the NEUSPEED Supercharger Kit to conform to this warranty, the original purchaser must notify
NEUSPEED immediately by phone at (805)388-7171, by fax at (805)388-0030, or by email at

[email protected]

. Please have your original proof

of purchase available. DO NOT OPERATE THE VEHICLE UNTIL YOU HAVE CONTACTED NEUSPEED FOR TECHNICAL SUPPORT.

After reviewing your information, a NEUSPEED technical service representative may advise you to remove the NEUSPEED Supercharger Kit
from the vehicle, repackage all components in the original shipping carton, and return the Supercharger Kit to NEUSPEED for examination,
repair, or replacement. Alternately, NEUSPEED may, at its sole discretion, elect to send you replacement component(s) in exchange for the
defective unit(s). All returned items MUST be shipped in their original cartons, especially the Supercharger housing, which is packaged in a
custom Styrofoam and cardboard container.

NEUSPEED will not pay for the removal of any defective components from the vehicle. NEUSPEED will not pay for the installation of new or
repaired components and the cost of postage and return shipping costs shall be prepaid by the original purchaser. NEUSPEED is not responsible for
items lost or damaged during shipping. Customers are responsible for purchasing insurance from their designated shipping company to cover
loss or damage incurred during transit.

EXTENT OF WARRANTY
THIS WARRANTY IS LIMITED SOLELY TO THE ABOVE AND THIS WARRANTY WILL APPLY ONLY FOR THE TERM STATED
ABOVE.

AUTOMOTIVE PERFORMANCE SYSTEMS INC. WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE, INCIDENTAL OR
CONSEQUENTIAL DAMAGES OF ANY KIND WHETHER BASED UPON WARRANTY, CONTRACT OR NEGLIGENCE AND ARISING
IN CONNECTION WITH THE SALE, USE OR REPAIR OF THE PRODUCT.

SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR EXCLUSIONS OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY
TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM
STATE TO STATE. UNLESS CONTRARY TO THE STATE LAW GOVERNING THE PURCHASE, THE WARRANTOR’S LIABILITY
SHALL NOT IN ANY CASE EXCEED THE CONTRACT PRICE FOR THE PRODUCT CLAIMED TO BE DEFECTIVE OR UNSUITABLE.


©Copyright 2002, NEUSPEED

®

. All rights reserved. Reproduction in whole or in part prohibited.

DOC.49.10.95 Rev. 10.03.02

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