Nortel Networks 2007 - Manual (Page 51)

Index
A
About the IP Phone 2007 7
Activity code 28
Agent and MQA login options 22
Agent and Supervisor features 20
Agent features 26
Agent key 34
Agent login 20
Agent logout 25
Answer ACD calls 26
Answer Agent 33
Answer Emergency 34
Attendant 41
AutoDial 41
B
Basic features 7
C
Calibrate the touch panel 16
Call Agent 35
Cleaning the telephone screen 16
Communication Server 1000 41
Contact your supervisor 31
Copy key 12, 41
D
Date/Time display 41
Default login 24
Directory key 11, 41
Directory Number (DN) 41
Display Agent status 39
Display Queue 37
E
Emergency 29
Expand to PC key 12, 41
F
Fastbusy signal 42
Feature display 42
Fixed key 42
Force Call 27
G
Goodbye key 9, 42
H
Handsfree 42
Headset key 11, 42
Hold key 9, 42
I
Indicator status 43
Information display 42
Information line 42
Interflow 35
Interrupted dial tone 42
L
Line (DN) key 9
Local Area Network 7
Login with Agent ID and MQA 21