Isolating drive sled problems, Isolating, Drive – Dell TL2000 User Manual

Page 164: Sled, Problems

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4.

For

power

supplies

with

LED’s,

if

the

“Amber”

LED

is

lit,

replace

the

power

supply

(refer

to

“Replacing

a

Power

Supply”

on

page

10-7).

5.

If

your

power

supply

has

no

LED’s,

and

you

have

verified

that

the

electrical

outlet

works

properly,

but

the

power

supply

is

still

failing,

replace

it

(refer

to

“Replacing

a

Power

Supply”

on

page

10-7).

6.

If

the

power

supply

seems

to

be

delivering

power

to

the

library

(Operator

Control

Panel

and

front

panel

LED’s

may

be

functioning);

however,

air

does

not

flow

from

the

power

supply

cooling

fan

grill

on

the

rear

of

the

library,

replace

the

power

supply

(refer

to

“Replacing

a

Power

Supply”

on

page

10-7).

7.

If

the

power

supply

seems

to

be

delivering

power

to

the

library

(Operator

Control

Panel

and

front

panel

LED’s

may

be

functioning),

and

air

is

flowing

from

the

power

supply

cooling

fan

grill

on

the

rear

of

the

library,

observe

the

“Green”

LED

(lowest

of

the

three).

If

it

is

lit,

the

power

supply

is

OK.

Note:

If

your

library

has

-04

level

redundant

power

supplies

(see

label

on

top

of

power

supply),

it

is

normal

for

the

one

in

“Standby”

mode

to

turn

its

“Green”

LED

off.

You

can

test

this

power

supply

by

pulling

the

power

connector

from

the

other

“Active”

power

supply.

The

power

supply

that

was

in

“Standby”

mode

will

now

become

“Active”,

and

its

“Green”

LED

should

light.

If

it

doesn’t,

replace

it

(refer

to

“Replacing

a

Power

Supply”

on

page

10-7).

If

your

library

has

-05

level

redundant

power

supplies,

the

″Green″

LED

will

be

ON

on

both

power

supplies.

If

both

″Green″

LEDs

are

not

ON,

replace

the

failed

power

supply

(refer

to

“Replacing

a

Power

Supply”

on

page

10-7).

8.

If

the

“Green”

LED

is

not

lit,

and

it

is

the

only

one

in

the

Library,

replace

it

(refer

to

“Replacing

a

Power

Supply”

on

page

10-7).

Isolating

Drive

Sled

Problems

Prior

to

replacing

a

drive

sled

CRU,

verify

that

the

following

activities

have

been

performed:

1.

Ensure

that

the

drive

firmware

is

at

the

latest

level.

To

determine

current

library

and

drive

firmware

levels

using

the

Operator

Control

Panel:

v

Library

firmware:

Monitor

Library

Identity

Version

v

Drive

firmware:

Monitor

Drives

Identity

(select

a

drive)

Firmware

Rev

2.

Prior

to

powering

OFF

the

library,

if

possible,

collect

a

drive

dump

and

save

it

on

the

host

console

for

possible

future

use

by

Technical

Support.

Drive

dumps

can

also

be

saved

using

the

Web

User

Interface.

See

chapter

4,

Operations

,

for

instructions

on

using

the

“Save

Drive

Dump”

on

page

5-52

option

under

the

Service

Library

menu

selection.

3.

Try

reseating

the

drive

sled.

Note:

The

drive

sled

is

hot-pluggable

so

it

is

not

necessary

to

power

off

the

library.

See

“Replacing

a

Tape

Drive

Sled”

on

page

10-3.

4.

Cycle

power

to

the

library.

5.

If

air

does

not

flow

from

the

drive

sled

cooling

fan

grill

on

the

rear

of

the

library,

replace

the

drive

sled

CRU.

Several

library

error

codes

also

point

to

cooling

problems.

See

“Replacing

a

Tape

Drive

Sled”

on

page

10-3.

6.

If

the

drive

is

experiencing

permanent

or

temporary

errors

or

if

the

amber

Clean

LED

is

lit

on

the

front

panel

of

the

library,

select

Clean

Drive

from

the

7-10

Dell

PowerVault

TL2000

Tape

Library

and

TL4000

Tape

Library

User's

Guide

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