Where to get help, Telephone support services – Epson 8200i User Manual

Page 98

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92

Solving Problems

Where To Get Help

EPSON provides technical assistance through electronic support
services, as listed in the following table:

Telephone Support Services

To use the EPSON PrivateLine Support service, call (800) 637-7661
and enter the PIN on the EPSON PrivateLine Support card included
in your Owner’s Kit. This is the fastest way to speak to a live
representative, and it’s free. This service is available 6

AM

to 6

PM

,

Pacific Time, Monday through Friday, for the duration of your
warranty period.

You may also speak to a projector support specialist by dialing one of
these numbers (toll or long distance charges may apply):

■

U.S.: (562) 276-4394, 6

AM

to 6

PM

, Pacific Time, Monday

through Friday

■

Canada: (905) 709-3839, 6

AM

to 6

PM

, Pacific Time, Monday

through Friday

Before you call, please have the following information ready:

■

Product name (EPSON PowerLite 8200i or 9100i)

■

Product serial number (located on the bottom of the projector)

■

Video source (computer, DVD player, etc.) and how it’s
connected

■

Description of the problem

Service

Access

World Wide Web
Technical Support

From the Internet, you can reach EPSON’s
product support page at
http://support.epson.com. After selecting
your product, you can access troubleshooting
information, download product
documentation, and receive technical advice
through e-mail.

Presenters Online

Access tips, templates, and training for
developing successful presentations at
http://www.presentersonline.com

note

You can purchase screens,
carrying cases, or other
accessories from EPSON by
calling (800) 873-7766, or
visit the EPSON Store at
www.epsonstore.com (U.S.
sales only). In Canada, please
call (800) 463-7766 for
dealer referral.

To see our full line of
multimedia projectors, go to
www.epson.com/mul_proj.

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