Where to get help, Telephone support services – Epson 8200i User Manual

Page 98

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92

Solving Problems

Where To Get Help

EPSON provides technical assistance through electronic support
services, as listed in the following table:

Telephone Support Services

To use the EPSON PrivateLine Support service, call (800) 637-7661
and enter the PIN on the EPSON PrivateLine Support card included
in your Owner’s Kit. This is the fastest way to speak to a live
representative, and it’s free. This service is available 6

AM

to 6

PM

,

Pacific Time, Monday through Friday, for the duration of your
warranty period.

You may also speak to a projector support specialist by dialing one of
these numbers (toll or long distance charges may apply):

U.S.: (562) 276-4394, 6

AM

to 6

PM

, Pacific Time, Monday

through Friday

Canada: (905) 709-3839, 6

AM

to 6

PM

, Pacific Time, Monday

through Friday

Before you call, please have the following information ready:

Product name (EPSON PowerLite 8200i or 9100i)

Product serial number (located on the bottom of the projector)

Video source (computer, DVD player, etc.) and how it’s
connected

Description of the problem

Service

Access

World Wide Web
Technical Support

From the Internet, you can reach EPSON’s
product support page at
http://support.epson.com. After selecting
your product, you can access troubleshooting
information, download product
documentation, and receive technical advice
through e-mail.

Presenters Online

Access tips, templates, and training for
developing successful presentations at
http://www.presentersonline.com

note

You can purchase screens,
carrying cases, or other
accessories from EPSON by
calling (800) 873-7766, or
visit the EPSON Store at
www.epsonstore.com (U.S.
sales only). In Canada, please
call (800) 463-7766 for
dealer referral.

To see our full line of
multimedia projectors, go to
www.epson.com/mul_proj.

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