EXP Computer C4077-90960 - Manual (Page 283)

Message Error
Log
Category/
Message
Description Recommended
Action
13.12 PAPER JAM Error
Message
13.03.32 A paper jam occurred along the Transport
Belt. When the paper’s final destination is
either the stapler or one of the mailboxes,
paper moves from the Flipper Assembly to
the Transport Belt. Magnetic attraction holds
the paper between the transport belt and a
magnetic strip affixed to the moving head
assembly. See Figure 7-22. Clear the paper jam by following
these steps: Inspect the Metallic
Tape; remove any obstructions
that may be in its path. Remove
the left side cover of the MailBox.
Verify that the Encoder Disc is
securely mounted to the
Transport Motor shaft and the
Encoder photosensor is
positioned correctly to read the
segmented encoder disc (see
Figure 7-19). If the error persists,
replace the Multi-Bin MailBox.
13.12 PAPER JAM Error
Message
13.04.42
13.05.52 A paper jam occurred in the delivery head.
The delivery head receives paper as it moves
down the Transport Belt. The delivery head
delivers paper to either the designated
mailbox slot or to the stapling assembly. The
PSExit 1 photosensor flag detects paper as it
enters the delivery head (refer to Figure
7-18). Once paper is sensed, the eject motor
rotates and moves paper to the bin. The
PSExit 2 photosensor flag detects the
paper’s trailing edge as it moves from the
head assembly into the designated bin (refer
to Figure 7-18). Clear the paper jam:
Inspect the delivery head from
the output side of the mailbox. (It
may be necessary to remove the
stapling assembly and/or some of
the mailbox slots. Refer to Figure
7-18.) Verify that PSExit 1 and
PSExit 2 sensor flags can move
freely. The PSExit1 flag should
rotate towards the output bins,
and the PSExit 2 flag should
move up and down. Remove any
obstructions. If flag moves
normally, but the error still
persists, replace the mailbox
assembly.
13.12 PAPER JAM Error
Message
13.06.62 A paper jam occurred on the delivery head
(while scanning for bins). During power-on,
the Multi-Bin Mailbox and the delivery head
travels the length of the mailbox verifying that
all bins (and the stapler) are installed. This is
performed when the PS Bin Full/Head
Position photosensor, located in the delivery
head assembly, reads a "scan bar". The scan
bar is formed by plastic protrusions located
on the rear surface of each bin and the
stapling assembly (refer to Figure 7-12).
When all the bins are in place, one
continuous scan bar is formed. Clear the paper jam:
Roll the mailbox assembly away
from the printer to inspect the
front of the mailbox. Determine if
one continuous scan bar is
present (refer to Figure 7-12).
Each bin, and the stapler
assembly, if installed, MUST be in
place to form a continuous
scanbar. Ensure the Stapler
Assembly is firmly seated on to
the mailbox, and ensure all
mailbox trays are in place. With
the 8-bin mailbox, ensure the
blind cover and all bins are
installed and not broken. Remove
the mailbox assembly’s left-side
cover. Verify the flat ribbon cable
that connects the delivery head to
the mailbox ’s controller PCA is
not damaged and/or is
connected. If the problem
persists, replace the Multi-Bin
Mailbox.
Table 7-5 Printer Control Panel Messages (continued)
7-46 Troubleshooting