Image system troubleshooting – EXP Computer C4077-90960 User Manual

Page 311

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Image System Troubleshooting

Half Self Test Functional Check

The electrophotographic process can be subdivided into the following stages:

•

Cleaning (removing excess toner from drum surface)

•

Conditioning (placing a uniform electrical charge on drum)

•

Writing (laser strikes surface of drum to create latent image)

•

Development (formation of the toner image on drum)

•

Transfer (charge to transfer the image to paper)

•

Fusing (heat and pressure to produce a permanent image)

The purpose of the Half Self Test Check is to determine which process is
malfunctioning. Perform the test as follows:

1

Print a PCL Configuration Page from the Control Panel Test Menu.

2

Open the top cover after the paper advances half-way through the printer
(about five seconds after the Main Motor begins rotation). The leading edge
of the paper should have advanced past the toner cartridge.

3

Remove the toner cartridge.

4

Open the toner cartridge’s drum shield to view the drum’s surface.

If a dark and distinct toner image is present on the drum’s surface, assume
that the first four functions of the electrophotographic process are
functioning (cleaning, conditioning, writing and developing - see Chapter 5),
and troubleshoot the failure as a transfer or fusing problem.

If NO image is present on the photosensitive drum, perform the functional
checks on the following pages:

7-74

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