iSys iTerra Lite Color Inkjet Printer - Manual (Page 41)

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Figure 2 – Locating the horizontal encoder strip
3. If dust is the only foreign matter on the horizontal encoder strip, try blowing the dust off with a
blower such as canned air. If needed, go to step 4.
4. Moisten with water a small lint-free cloth or facial tissue.
5. With the water, moisten tissue; gently grasp both the front and the back of the encoder strip.
Slide the cloth or tissue back and forth as far as possible, taking care not to touch the carriage
rod.
6. After cleaning the encoder strip, close the door, plug in the printer, and turn it on.
7. Print a test page to ensure that the printer is functioning properly.
To clean the vertical encoder strip, follow the above steps. The vertical encoder strip is a round,
clear disc that can be found on the left hand side of the printer.
To rotate the vertical encoder strip to clean throughout, move the middle white disk (without the
encoder strip attached) in a clockwise manner. This will cause the encoder strip to move in counter
clockwise.
***Note: Ensure the vertical encoder strip is moving counterclockwise. Failure to do so may result
in TOF (Top of Form) errors and misalignment.
If cleaning the encoder strip does not resolve the problem, please contact iSys - The Imaging
Systems Group Inc. at 1-866-415-4797.