Software setup problems, Software setup problems -19 – Epson Expression 1680 User Manual

Page 120

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Maintenance and Troubleshooting

5-19

❏ The dark area around the film, such as the frame of the film

holder, is perceived as white, which alters the exposure of the
scanning area and causes scans to appear darker. To view the
correct color, click and drag the mouse over an area, and then
click the

Zoom button in the Preview window.

Software setup problems

You cannot install EPSON TWAIN Pro.

❏ Check if your computer and operating system meet the

system requirements listed in “Installing the Software” on
page 3-1 of the online Setup Guide.

❏ Make sure your computer has enough memory to run the

application.

You cannot install EPSON TWAIN Pro Network and/or
EPSON Scan Server.

Check that both your computer and operating system match the
system requirements listed in “Installing the Software” on page
3-1 of the online Setup Guide.

The Scanner Status does not indicate “Device Ready” after
you click Test in the EPSON TWAIN Pro dialog box or the
Scanner’s Properties dialog box (Windows Millennium
Edition, 98, and 2000) in the Control Panel.

❏ Turn off the scanner and computer and check that they are

connected properly.

❏ Make sure the interface cable meets the requirements of your

interface board. See the documentation that came with the
interface board.

❏ Make sure the interface board is installed correctly.

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