TA Triumph-Adler DC 2218 User Manual

Page 83

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Troubleshooting

6-2

A moire pattern (the
phenomenon where the
dots do not appear to be
lined up properly but seem
to be grouped together in
patterns) appears on the
copies.

Is the original a printed photograph?

Set the image quality mode to Photo.

3-2

The copies are not clear.

Did you select an image quality mode
properly according to the type of the
original?

Select an appropriate image quality
mode.

3-2

The copies are dirty.

Is the platen or the original cover dirty? Clean the platen and/or the original

cover.

5-1

The copy image is skewed. Were the originals set correctly?

When using the platen, set the original
securely along the original size indicator
plates.

3-1

When using the optional document
processor, adjust the original insert
guides securely before setting the
originals.

4-2

Was the paper set correctly?

Check the width guide plate position in
the cassette.

2-1

Paper jams occur often.

Is the paper loaded properly in the
cassette?

Load the paper properly.

2-1

Depending upon the type and storage
condition of the paper, finished copies
may curl tightly, resulting in a paper
jam. Remove the paper from the
cassette, turn it over, and set it in the
cassette again.

—

Is the paper curled, folded over or
wrinkled?

Replace the paper with new paper.

2-1

Is there any jammed paper or loose
scraps of paper remaining inside the
machine?

Carry out the appropriate procedure to
remove the paper.

6-9

Does the size of the paper set in the
multi-purpose tray match the registered
size?

Make sure the size of the paper set in
the multi-purpose tray matches the
registered size.

2-4

Black lines appear on
copies when copying from
the optional document
processor.

Is the slit glass dirty?

Clean the slit glass.

5-2

It is also possible to use the black line
correction function to make any black
lines on the copies less apparent.

-

Wrinkling occurs in copies. Is the separation needle dirty?

Clean the separation needle.

5-2

Black or white vertical lines
appear on copies.

Is the electrical charge section dirty?

Open the front cover and use the
charger cleaner rod to clean the
electrical charge section.

5-5

White spots appear on
copies.

Is the transfer roller dirty?

Clean the transfer roller with the
cleaning brush.

5-3

Copies are blurred.

Is this machine used at high humidity? Perform drum refresh.

-

Symptom

Items to check

Corrective procedure

Reference

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