PLANET ICA-3150 User Manual
Page 46
ICA-3150
following message: “Your current
security settings prohibit
downloading ActiveX controls”.
allow downloading and scripting of ActiveX controls.
The device work locally but not
externally.
z
Might be caused from the firewall protection. Check the Internet
firewall with your system or network administrator. The firewall
may need to have some settings changed in order for the device
to be accessible outside your LAN.
z
Make sure that the device isn’t conflicting with any other web
server running on your LAN.
z
Check the configuration of the router settings allow the device to
be accessed outside your local LAN.
z
Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
The unreadable characters are
displayed.
Use the operating system of the selected language. Set the
Encoding or the Character Set of the selected language on the
Internet Explorer.
Frame rate is slower than the
setting.
z
The traffic of the network and the object of the image affect the
frame rate. The network congestion causes frame rate to slow
down than the setting.
z
Check the bandwidth of Internet connection. If the Internet
bandwidth is lower than target bit rate, the video streaming will
not work correctly.
z
Ethernet switching hub can smooth the frame rate.
Blank screen or very slow video
when audio is enabled.
Your connection to the device does not have enough bandwidth to
support a higher frame rate for the streamed image size. Try
reducing the video streaming size to 320 x 240 / 174 x 144.
Image Transfer on FTP does not
work.
z
Default Gateway and DNS server address should be set up
correctly.
z
If FTP does not work properly, ask your ISP or network
administrator about the transferring mode of FTP server.
Video quality of the device
The focus on the Camera is bad.
The lens is dirty or dust is attached. Fingerprints, dust, stain, etc. on
the lens can degrade the image quality.
The color of the image is poor or
strange.
The configuration on the device image display is incorrect. You need
to adjust the image related parameters such as brightness, contrast,
hue and sharpness properly.
Image flickers.
z
Wrong power line frequency makes images flicker. Make sure the
50 or 60Hz format of your device.
z
If the object is dark, the image will flicker. Make the condition
around the camera brighter.
Noisy images occur.
The video images might be noisy if the device is located in a very
low light environment. Make the condition around the camera
brighter or turn the White-light LED on.
- 46 -
720P IR Bullet PoE IP Camera