PLANET ICA-3260 - Manual (Page 85)

60fps Full HD IR Bullet IP Camera
ICA-3260
92
Appendix G: Troubleshooting & Frequently Asked
Questions
Features
The video and audio codec is
adopted in the device.
The device utilizes H.264 and JPEG compression to provide high
quality images. Where H.264 is a standard for video compression
and JPEG is a standard for image compression. In addition, the
H.264 encoder supports baseline, main profile and high profile
modes.
The audio codec is defined as G.711/G.726 for RTSP streaming
The maximum number of user
accesses the device
simultaneously. The maximum number of users is limited to 20. However, it also
depends on the total bandwidth accessed to this device from clients.
Therefore, the actual number of connected clients is varying by
streaming mode, settings of resolution, codec type, frame rate and
bandwidth. Obviously, the performance of the each connected client
will slow down when many users are logged on.
The device can be used outdoors
or not. The device is weatherproof and could be installed outdoor.
Install this device
Status LED does not light up. Check and confirm that the DC power adaptor, included in packaged,
is used. Secure the power connector and re-power it on again.
The network cabling is required for
the device. The device uses Category 5 UTP cable allowing 10 and/ 100
Base-TX/ 1000 Base-T networking.
The device will be installed and
work if a firewall exists on the
network. If a firewall exists on the network, port 80 is open for ordinary data
communication. The HTTP port and RTSP port need to be opened
on the firewall or NAT router.
The username and password for
the first time or after factory default
reset Username = admin and password = admin.
Note that it’s all case sensitivity.
Forgot the username and
password Follow the steps below.
1. Restore the factory default setting by pressing and holding down
for more than 3 seconds on the device.
2. Reconfigure the device.
Forgot the IP address of the
device. Check IP address of device by using the PLANET IPWizard program
or by UPnP discovery or set the device to default by Reset button.
PLANET IP Wizard II program
cannot find the device. z Re-power the device if you cannot find the unit within 1 minute.
z Do not connect device over a router. PLANET IP Wizard II
program cannot detect device over a router.
z If IP address is not assigned to the PC running PLANET IP Wizard
II program, then PLANET IP Wizard II program cannot find device.
Make sure that IP address is assigned to the PC properly.
z Antivirus software on the PC might interfere with the setup
program. Disable the firewall of the antivirus software during